Reference

Legal terms for India access

We set out how access, account use, data handling and support work for India in one clear place, so you know what applies before you open an account.

India accessLocal-law checksAccount termsData handling
betacular Legal terms for India access
CONTACT ROUTES

How to reach us

If you need clarification on access, data use or a term you see in your account, write through the channels below and include the email linked to your profile.

Email Send the email linked to your account, the subject line and the legal point you want checked. We use this route for access questions, data requests and record corrections, then reply in writing so you can keep a copy.
In-account message Use the message form after sign-in when your question needs account context. It helps us match the request to your profile, review the right logs and keep the conversation tied to one thread.
Phone line If the issue is time-sensitive, use the phone line during listed hours and have your account email ready. We may still ask you to confirm details in writing before we make any change.
DATA RULES

How we handle records

We keep legal requests tied to the account email, device and activity record, then limit access to staff who need it for support, fraud checks or record keeping.

Data handling

We keep the details you submit, the device signals needed for account security and the records tied to access or support. Those records stay within the team that needs them for operations, fraud checks and lawful requests.

Cookies

Cookies help us keep sessions active, remember language choices and save the page state you last used. If you clear them, some settings reset, but the account still works after you sign in again.

Security checks

We may ask for a document check before we accept a sensitive change, especially for withdrawals, email edits or recovery requests. That keeps your account tied to you and lowers the risk of misuse.

Retention

We hold records only for as long as needed for support, audit and legal duties. After that, we delete or anonymise them under our retention process unless a longer hold is required.

Access requests

You can ask for a copy of the data linked to your account by writing from the registered email. We may ask a few questions first so we send the file to the right person.

Change requests

If you want a correction, update or deletion where law allows it, tell us exactly which field should change and why. We will review the request and reply with the next step.

Questions on terms and access

These questions focus on access, data, record retention and the way we handle change requests. If anything on this page conflicts with a newer notice in your account area, the newer notice applies. When local law or a verification step changes what we can do, we say so in writing and keep the reason clear.

You can use the account only where local law permits. If access is allowed from your location, we show the relevant terms before you continue, and some features may stay hidden until verification is complete.

We keep the details you submit, the device signals needed for account security and the records tied to access or support. Those records stay within the team that needs them for operations, fraud checks and lawful requests.

Cookies help us keep sessions active, remember language choices and save the page state you last used. If you clear them, some settings reset, but the account still works after you sign in again.

We hold records only for as long as needed for support, audit and legal duties. After that, we delete or anonymise them under our retention process unless a longer hold is required.

Send the exact change you want through email or the in-account message form. We may ask a few questions first so we send the file to the right person and update sensitive details safely.

We update the page and show the newer version in the account area when a rule, law or process changes. If the change affects you, we state what changed and from when it applies.